![]() Enterprise chatbot capabilities are not a standard functionality that you find in most of the platforms out there. Frontman is an enterprise chatbot platform that enables you to build a chatbot that can manage colossal traffic, automate multiple tasks, and is suitable for big businesses. You can use a lego based architecture GUI(graphic user interface) to create an optimal conversational flow for your chatbot. ![]() Makerobos offers state of the art chatbot platform Frontman to build an e-commerce chatbot. What is an E-commerce chatbot?Įcommerce chatbot or chatbot for e-commerce are specialized conversational AI programs designed to engage with existing or potential customers on an online platform through conversation for sale and customer service.Įcommerce chatbot can engage, recommend, and guide customers through the buying process on an e-commerce platform in real-time, without a real human’s assistance. How to provide first-hand quality customer service(guidance, recommendation, etc.) on an E-commerce platform? The advent of e-commerce has brought one fundamental challenge to being. The global pandemic has taught us one crucial lesson, among others, that we are truly living in the age of e-commerce.Įcommerce(Electronic Commerce) or internet commerce is the buying and selling of products or services over an online platform. I am talking about the shift towards online! The world is becoming more online than offline, and COVID19 now legitimizes this transition. The world is changing faster than we ever imagined, a new normal has emerged, and it is here to stay. With the world entering into experience driven economy, e-commerce chatbots have become one of the most desired software for e-commerce businesses. ![]() E-commerce chatbot or chatbot for e-commerce has narrowed the gap between offline and online customer experience. E-commerce chatbot is proving to be critical in delivering quality user experience to customers on e-commerce platforms.
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